Portfolio, Product Coach

Overview

LiminalArc’s Portfolio, Product Coach, is a critical member in our transformation efforts with clients. The Portfolio, Product Coach is focused on coaching individuals & engineering teams within the transformation. They are a member of the transformation team who is focused on delivering the new operating model (System of Delivery) to the organization. The Portfolio, Product Coach will be required to coach both craft-based practices to get the most from the teams in the system of delivery and coach the governance processes to improve interactions, individual behaviors, and team behaviors.

They must be able to understand how the different pieces of organizational structures, team architecture, system functionality, and product development fit into the global structure of delivering value to customers from a product perspective at the portfolio level. This requires a Portfolio, Product Coach to switch between a micro and macro viewpoint of the organization’s development, transformation efforts, and content within the system of delivery.

This is a client-facing role with a direct reporting relationship to the Expedition Lead and Delivery Lead on the account. Work arrangements may include both remote and on-site work, depending on client and team needs; travel to client sites or team meetings will be required.

Core Competencies

• Agile transformation
• Agile frameworks and methodologies
• Product knowledge
• Fearlessly interact with client to ask questions and clarify issues and vision
• Tailor communication and workshop strategies for effective delivery
• Maintain an understanding and educate client on LiminalArc POV
• Whiteboard and workshop facilitation and storytelling
• Ability to coach teams
• Growth Mindset
• Resilience and ability to work in high ambiguity
• Situational awareness
• Action-oriented
• High emotional intelligence
• Systematic view of organizations
  

  Role Specific Skills

• Strong execution follow-through on creation of content and coaching plans
• Coaching of teams to an outcomes-based model, and is not simply coaching practices
• Development of metrics
• Development of coaching plans
• Collaboration with the transformation team members to ensure that the focus for the teams remains on the end state, with the knowledge that this may constitute a shifting target
• Scrum / Agile craft / skills
• Prioritization models
• Backlog management
• Kanban
• Knowledgeable of new/emerging practices and coaching techniques
• Stakeholder management, including aligning multiple stakeholders needs
  

  Duties and Responsibilities

• Collaborate with the Transformation team to develop and maintain a backlog
• Facilitate team-based meeting cadences and coaching sessions
• Utilize metrics to continuously show delivery progress of Expedition to business
• Utilize metrics to identify areas to improve delivery performance throughout the Transformation process
• Form and coach Product Teams and the teams and individuals who interact with the team to deliver working, tested product increments or services
• Assess team capabilities through evidence-based team assessments and metrics to develop coaching plans
• Deliver workshops that teach agile concepts and help the team apply concepts to the work the team is delivering
• Coach teams and management towards improving Agile processes, metrics, behaviors and product fit
• Build and maintain trusted relationships with stakeholders at all levels, fostering alignment and transparency
  

  Requirements

• 5–7 years of experience directly involved with and practicing Agile methodologies
• 5–7 years of experience with coaching teams
• 5–7 years of experience working with product teams and product owners
• Experience in a coaching role as part of an Agile transformation is a plus, but not required
• Strong experience working with Lean; must have a breadth of experience in a variety of Agile practices (Scrum, Kanban, SAFe etc.)
• Typical certifications may include, but not required:
  • Certified Scrum Master (CSM)
  • Certified Scrum Product Owner (CSPO)
  • AWS Cloud Practitioner Certification