Delivery Team Coach

Overview

LiminalArc’s Delivery Team Coach is an experienced agilest and coach who can help others understand and apply Agile and Lean concepts and methods for delivering work. The Delivery Team Coach will often work with a group of Engineering teams and/or Product Teams. The Delivery Team Coach may also assist with coaching the interactions between teams of other tiers within a scaled Agile environment and/or other parts of the organization. The Delivery Team Coach works very closely with the teams that create the working, tested product increment, and must be able to apply systems-thinking to help teams solve problems which may extend beyond the control of their teams. The Delivery Team Coach is a member of the overall Account Transformation team and works with the Portfolio, Product Coach, Expedition Lead, and Technical Coaches assigned to that transformation area.

This is a client-facing role with a direct reporting relationship to the Expedition Lead and Delivery Lead on the account. Work arrangements may include both remote and on-site work, depending on client and team needs; travel to client sites or team meetings will be required.

Core Competencies

• Agile transformation
• Agile frameworks and methodologies
• Fearlessly interact with client to ask questions and clarify issues and vision
• Tailor communication and workshop strategies for effective delivery
• Maintain an understanding and educate client on LiminalArc POV
• Whiteboard and workshop facilitation and storytelling
• Ability to coach teams
• Growth Mindset
• Resilience and ability to work in high ambiguity
• Situational awareness
• Action-oriented
• High emotional intelligence
• Systematic view of organizations
  

  Role Specific Skills

• Strong execution follow-through on creation of content and coaching plans
• Coaching of teams to an outcomes-based model, and is not simply coaching practices
• Development of metrics
• Development of coaching plans
• Collaboration with transformation team members to ensure that the focus for the teams remains on the end state, with the knowledge that this may constitute a shifting target
• Scrum / Agile craft / skills
• Prioritization models
• Backlog management
• Kanban
• Knowledgeable of new/emerging practices and coaching techniques
• Stakeholder management, including aligning multiple stakeholders needs
  

  Duties and Responsibilities

• Collaborate with the Transformation team to develop and maintain a backlog
• Facilitate team-based meeting cadences and coaching sessions
• Utilize metrics to continuously show delivery progress of Expedition to business
• Utilize metrics to identify areas to improve delivery performance throughout the Transformation process
• Form and coach Delivery Teams and the teams and individuals who interact with the team to deliver working, tested product increments or services
• Assess team capabilities through evidence-based team assessments and metrics to develop coaching plans
• Deliver workshops that teach agile concepts and help the team apply concepts to the work the team is delivering
• Coach teams and management towards improving Agile processes and metrics
• Build and maintain trusted relationships with stakeholders at all levels, fostering alignment and transparency
  

  Requirements

• 3 years of experience directly involved with and practicing Agile methodologies
• 3 years of experience with coaching teams
• Experience in a coaching role as part of an Agile transformation is a plus, but not required
• Strong experience working with Lean; must have a breadth of experience in a variety of Agile practices (Scrum, Kanban, SAFe etc.)
• Typical certifications may include, but not required:
  • Certified Scrum Master (CSM)
  • Certified Scrum Product Owner (CSPO)
  • AWS